Contact Us

This is where you'll find all the answers you need, you’ll even be able to speak to one of our friendly support heroes!

Please do get in touch!

Are you looking to change the size, quantity, color, or personalization text of the products on your order?
Please be aware that we are unable to change the products on your order once it has been submitted. Should you wish to make changes to your order, it will need to be cancelled and a new one placed. Your order can still be returned or exchanged within 30 days.

Address: 1001 N Viewmont Dr, Mount Vernon, WA 98273 

Have a question our Frequently Asked Questions don’t answer? Send us a message and we’ll get back to you ASAP

Or send us an email and we’ll get back to you in less than 24 hours.

Our Direct Contact Email Address: support@urbancitee.com

Our online support team will support you 24/7.

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